Privacy Policy

Antallia Enterprises Inc., dba Genova Industrial Products, is a business incorporated in the United States. This Privacy Policy outlines how we ("we," "us," or "our") collect, use, and share information when you interact with our services on www.genovaindustrial.com (the "Site"). By accessing or using our services, you agree to this Privacy Policy.

 

1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any changes will be posted on the Site with the revised date.

 

2. Information We Collect

Personal Information

Personal information refers to any data that identifies or relates to you. We collect this in several ways:

  • Direct Information: Includes details you provide, such as name, address, email, phone number, billing and shipping addresses, and payment details.
  • Account Information: Includes your username, password, security questions, and any preferences or settings for your account.
  • Shopping Information: Includes items viewed, cart contents, wish lists, and preferences.
  • Support Information: Includes any data shared through support communications.

 

Device Information

  • Examples: Web browser type, IP address, time zone, cookie identifiers, search terms, and user interactions on the Site.
  • Purpose: To enhance website functionality, load pages accurately, and conduct analytics for optimization.
  • Collection Method: Collected automatically through cookies, log files, pixels, and similar technologies.

 

Order Information

  • Examples: Name, billing address, shipping address, payment information, email, and phone number.
  • Purpose: To process orders, manage payments, arrange shipping, and prevent fraud.
  • Collection Method: Collected when you place an order on our Site.

 

Customer Support Information

  • Examples: Phone number, email, IP location, and mailing address.
  • Purpose: To assist with inquiries, manage orders, and process returns.
  • Collection Method: Submitted by customers when requesting support.

 

Information from Third Parties

  • Examples: Information from service providers like Shopify, payment processors, and advertising networks.
  • Purpose: To improve, support, and advertise our services.
  • Collection Method: Provided by third-party vendors and partners, used according to this Privacy Policy.

 

3. How We Use Your Information

We use collected data in the following ways:

  • Service Delivery: To manage orders, process payments, provide support, and respond to inquiries.
  • Marketing: To send promotional content, updates, and special offers (opt-in only).
  • Fraud Prevention: To detect and prevent unauthorized or fraudulent activity.
  • Analytics: To analyze website usage, enhance functionality, and improve user experience.

 

4. Cookies and Tracking Technologies

We use cookies to personalize your experience and track interactions. Cookies are small files stored on your device, helping us remember preferences and gather analytics. For more information on cookies and their management, visit our cookie policy.

Types of Cookies Used:

  • Necessary: Essential for the functionality of our online store.
  • Performance: Tracks Site usage for optimization.
  • Advertising: Supports personalized ads and content.

Managing Cookies: Most browsers allow you to control cookies. However, disabling cookies may impact the Site's functionality.

 

5. Sharing Your Information

We may share your information as follows:

  • Service Providers: With vendors who perform services on our behalf, including payment processing, data storage, and analytics (e.g., Shopify).
  • Legal Compliance: To comply with laws, regulations, or legal processes, and to protect our rights.
  • Business Transactions: In the event of a merger, acquisition, or other corporate restructuring, your data may be shared as part of the transaction.
  • Behavioral Advertising: We may share data for targeted advertising through partners like Google Analytics. For more information on targeted ads, visit the Network Advertising Initiative or Google’s opt-out page at https://tools.google.com/dlpage/gaoptout.

 

6. Selling Personal Information

Our website and company do not sell personal information. However, Shopify may engage in data practices that could be considered "selling" under the California Consumer Privacy Act of 2018 (CCPA).

 

GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:

  • Right to Access: Request access to the information we hold about you.
  • Right to Data Portability: Request that we transfer your information to a new service provider.
  • Right to Rectification: Request corrections or updates to your information.
  • Right to Erasure: Request deletion of your personal data.

Your personal information is initially processed in Ireland before being transferred outside of Europe for storage and further processing, including to Canada and the United States. For more details on data transfers under GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

CCPA

If you are a California resident, you have the right to:

  • Right to Know: Access the information we hold about you.
  • Right to Data Portability: Transfer your data to a new service provider.
  • Right to Correction and Deletion: Request that your information be corrected, updated, or erased.

To exercise any of these rights, please contact us at policies@genovaindustrial.com.

 

7. User Rights and Choices

Depending on your location, you may have certain rights regarding your data:

  • Access: Request details of your data.
  • Delete: Request deletion of your data.
  • Correct: Request corrections to inaccurate data.
  • Opt-Out: Opt out of certain data sharing or advertising.
  • Portability: Request your data in a portable format.
  • Limit Use: Restrict the use of sensitive data to only essential services.

To exercise these rights, contact us at policies@genovaindustrial.com.

 

8. Data Transfers

We may transfer data outside your country, including to the U.S. We use Standard Contractual Clauses and other safeguards to ensure adequate protection for international transfers, in compliance with the GDPR and other regulations.

 

9. Data Security and Retention

We implement security measures to protect your data. While we strive for robust security, no system is impenetrable. Retention periods vary based on legal and operational requirements.

 

10. Children's Privacy

Our services are not directed to individuals under 18. If a minor's data has been inadvertently collected, parents may contact us for deletion at policies@genovaindustrial.com.

 

11. Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making when it has significant effects. We process data based on consent, contract fulfillment, and legitimate interests.

 

12. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please reach out to us at:

If you are not fully satisfied with our response to your complaint, you have the right to escalate your concerns to the relevant data protection authority. You may choose to contact your local data protection authority or reach out to one of our designated supervisory authorities: